Introduction to Supply Chain Management Essay - 1209 Words

As soon as an idea turns into a project, the organisation of the supply chain becomes vital to providing a quality service to the client yet at a minimal cost to the company involved. Vertical interpretation is required to deal with various constraints that arise in various stages of the project with the aim to keep the problems down and the efficiency high. Throughout this paper the author will describe how supply chain management (SCM) helps bring systems together to present a desirable outcome and the issues and practicalities that are involved. John Hicks (2004) suggests that there are three main methods to help deliver the systems within budget and for them to perform smoothly, these are called ‘runners, repeaters and strangers’.†¦show more content†¦The main objectives of CRM are to find, attract, and win new clients. Once they have gained business with the client, the aim should be to nurture and retain them. Any clients lost should be enticed back into the company and the costs of marketing and client service should also be reduced. The buyers of the product should feel valued by the company and O’Brian and Marakas (2009, pg 305) suggest by ‘using CRM software it enables a business to identify and reward its loyal customers and further develop its targeted marketing and relationship marketing initiatives’. However, marketing alone does not always satisfy customer needs and this is why getting to know the customer and to create a good line of communication is fundamental to a successful supply chain. The client should feel valued by the company at all stages of the project. The service to them should be well-organised so that they have to do nothing but receive a quality product. Interpretations of Supply Chain Management There are various opinions on the definition of Supply Chain Management. Handfield and Nichols (2002) define supply chain management as; ‘the integration and management of supply chain organisations and activities through cooperative organisational relationships.’ Christopher (2005) goes on to describe how SCM is mainly operated as a customer based system; ‘The management of upstream and downstream relationships with suppliers and customers to deliver superior customerShow MoreRelatedIntroduction Of A Supply Chain Management1564 Words   |  7 PagesIntroduction Introduction A supply chain (SC) consists of a set of organizations that work together to take in raw materials, convert the raw materials into higher value products, and sell the products to the end customer (Kelly 2005). The management of these flows to generate profit is known as supply chain management (Sodhi and Tang 2012). Supply chain risk management (SCRM) is defined, very broadly, as the identification, analysis and evaluation of events that can have a negative effect onRead MoreSupply Chain Management : Introduction913 Words   |  4 PagesSupply Chain Management Introduction to Concept Supply Chain Management seeks to guarantee that â€Å"merchandise is produced and distributed at the right quantities, to the right locations, and at the right time. . .† (Stock, Boyer, Harmon, 2010). It is the management of a company’s supply chain by coordination and integration of the multitude of supply chain partners that a company interacts with. Initially, the concept focused on how to make a relationship between supplier and purchaser more efficientRead MoreIntroduction to Supply Chain Management System: Dell Computer Corporation1451 Words   |  6 PagesIntroduction to Supply Chain Management (SCM) System Supply chain management (SCM) is the combination of activities which help a company to improve the methods to make a product or service and deliver it to customers. (Larson, 2004) SCM encompasses the planning and management of all activities involved in sourcing, procurement, conversion, and logistics management activities. More importantly, it includes coordination and collaboration with other people who are associated with the business likeRead MoreIntroduction A few decades ago, the true understanding of the impact of supply chain management1400 Words   |  6 PagesIntroduction A few decades ago, the true understanding of the impact of supply chain management was alien to many companies (Moore, Baldwin, Camm, Cook, 2002). As Moore et al (2002) continue to state, few companies within different industries understood the important link between strategic goals and supply management principles. This, in effect, meant that purchasing departments were undervalued, seen more or less as order takers and placers, while enjoying little or no respect from other organizationalRead MoreProcurement: Purchasing Management Association1205 Words   |  5 PagesIntroduction to Procurement Introduction  to  Procurement     Quiz  #  1   True/False  (1  mark  per  question)   1.   Competition  today  is  no  longer  between  firms;  it  is  between  the  supply  chains  of  those  firms.   True  Ã‚   False   2.   There  is  a  definitive  and  prescriptive  set  of  supply  chain  measures  that  applies  to  all  supply  chains.   True   False  Ã‚   3.   The  knowledge  and  skills  demanded  of  today’s  supply  professional  is  the  same  as  before.   True  Ã‚   False   4.   The  key  to  the  success  of  any  company  is  the  quality  of  its  employeesRead MoreWhat is Supply Chain Management? Essay1492 Words   |  6 PagesIntroduction: With the advent of globalization and continuous evolution in technology in the last 4 decades, the whole structure of organizations have evolved. Globalization has led to the downfall, of once successful, companies which were stagnant while led to exponential growth of continuously evolving companies. Supply chain, which was once considered a small part of operations, has now become one of the most important departments. â€Å"The term Supply chain management encompasses the planning andRead MoreFactors affecting women entrepreneurs success1224 Words   |  5 Pages1-1 Introduction to Operations Management Operations Management William J. Stevenson 1-2 Introduction to Operations Management Operations Management Figure 1.1 The management of systems or processes that create goods and/or provide services Organization Finance Operations Marketing 1-3 Introduction to Operations Management What Do Operations Managers Do? †¢Ã¢â‚¬ ¯ What is ‘Operations’? †¢Ã¢â‚¬ ¯ †¢Ã¢â‚¬ ¯ a function or system that transforms inputs into outputsRead MoreWal Mart s Supply Chain Management Essay1510 Words   |  7 Pages WAL-MART’S SUPPLY CHAIN MANAGEMENT TECHNIQUES Praseeda Sasanka Pisipati NUID :94862513 Table of Contents: Introduction†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦3 A Brief History of Supply Chain Management (SCM)†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦....4 How Supply chain management influenced the retail business †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦..5 Gartner hype cycle and scope of SCM trends†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.7 Supply Chain Management in the Gartner hype cycle†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Read MoreThe role of information systems in Supply Chain Management.1683 Words   |  7 PagesThe role of information systems in Supply Chain Management Introduction The purpose of this essay is to explore and evaluate the various approaches that can be taken to facilitate the management of supply chains. Supply Chain Management - A terminological background The Institute for Supply Chain Management has defined supply management as the identification, acquisition, access, positioning and management of resources an organisation needs or potentially needs in the attainment of its strategicRead MoreImprovements in Supply Chain Performance Through Value Stream Workflows and Managing Supply Chains With Cycle Time Compression: A Comparative Analysis923 Words   |  4 PagesAchieving Time Compression in the Supply Chain Introduction In the article Time Compression and Supply Chain Management - A Guided Tour (Towill, 1996) the author contends that cycle time compression (CT), when coordinated with advanced production scheduling techniques incouding Just-In-Time (JIT) supply chain , can deliver signification financial performance gains for an enterprise. The authors also provide the foundational elements of the Demand-Driven Supply Network (DDSN) that has been proven

The Media s Influence On Media Coverage - 1777 Words

Introduction According to Wikipedia website state a media circus is a news event where the media coverage is perceived to be out of proportion to even being to be covered. Examples of media circuses include the Sandy Hook School Shooting, Casey Anthony Trial, and Kitty Genovese Murder. However, one of the media circus that the media has been focusing on is Miley Cyrus. Miley Cyrus is seen as one of the outrageous celebrities who caused the media to symbolize her as a promiscuous in the media and is therefore seen as a norm violator. Background Destiny Hope Cyrus, also known as â€Å"Miley Cyrus,† was born on November 23, 1992, and is presently a singer and actress. In 2006, she started her career as a pop star at the age of 15, when she was†¦show more content†¦For example, Miley Cyrus is a person who violates the norms of a society. Norm Violation #1 Over the years, Miley Cyrus has made insolent, racist comments during her interviews and television appearances. Throughout American history, America has always been a nation of immigrants. Much less at a young age, one learns to treat others the way one wants to be treated with respect, regardless of skin color, so forth. The media have portrayed this norm violation towards Miley Cyrus, which has received negative backlash. If people look at Miley Cyrus’ Don t Stop video, she has received several negative comments about how she does not understand cultural appropriation. According to Splicetoday, during an interview with Professor Akil Houston, Wilbert L. Cooper identified what Miley Cyrus did in her â€Å"Don’t Stop† music video as a hand gesture that indicates â€Å"eating the other† in black culture. Furthermore, in the 2015 MTV Video Music Awards, Miley Cyrus has used the word mammy in a skit, which has caused the media, audience, an d even celebrities to give criticisms about Miley Cyrus using the term â€Å"mammy.† For example, Chance the Rapper, a musician tweeted: â€Å"I think shorty said my real mammy. Additionally, on social media had issues with Miley using the term â€Å"mammy.† Such as one viewer tweeted: The most uncomfortable, racist, confusing, POS award show I have ever seen.

Censorship Fahrenheit 451 and Lounge Chairs Free Essays

Censorship is what the government or a group of people make people think that there way is the right way of living. In the movie Wall-E, it shows a lot of censorship. They have made an illusion of what the perfect life looks like. We will write a custom essay sample on Censorship: Fahrenheit 451 and Lounge Chairs or any similar topic only for you Order Now Also in the book Fahrenheit 451 written by Ray Bradbury the government have deprived the people of many things. In the movie Wall-Ethe humans have been sent from earth to live in a â€Å"cruise† on space due to pollution on earth has made is impossible for civilization to live on it. On space they have censored all real food, all food is liquid. There are lounge chairs for each person where they do everything they do no leave the lounge chairs only to go to sleep. The lounge chairs able them to communicate with people, play virtual sport and shop. They have been censored of all real things, like actually walking, being active, eating nutritious food, and having face to face conversation; due to this they are all obese and aren’t able to walk due to bone loss. In the book Fahrenheit 451 the government had made what is considered the ideal life. They are censored for thinking because they want everyone to be alike. They have also banned books because they are worthless and have too many ways of life and opinions and they want it to be one way only to be the right way. If they find out you have books they burn the books and your house. They are not very smart because they are deprived from learning a lot because it makes them think. The movie Wall-E and the book Fahrenheit 451 are very similar. What the government has portrayed as the perfect easy way of life is what the people believe is best for them. They have lived by the rules so many years that they don’t remember what the normal way of life is like anymore. How to cite Censorship: Fahrenheit 451 and Lounge Chairs, Essay examples

Business Intelligence Brand Perception

Question: Discuss about theBusiness Intelligencefor Brand Perception. Answer: Reasons Make It Work Inc. developed and implemented the business intelligence project as a strategy for evaluating its environment and determining issues that should be resolved and opportunities that should be leveraged to enhance the companys growth. As the companys operations expanded beyond Santa Barbara, the management sought to become the leading company in consumer digital technology service industry. This involved building a positive brand perception and enhancing the companys appeal to the target consumers. Additionally, the company had to identify issues that may undermine its operations as well as opportunities emerging that could be tapped to expand the companys services and build its customer base. A business intelligence project could assist the company to track these key aspects that played an instrumental role in defining the companys image. Through the project, the company could identify issues with its services by tracking various metrics such as customer complaints. This would be good key performance indicators (KPI) that show the companys performance and illustrate factors affecting its operations. With the project, the company management could view performance metrics that indicated the level of customer satisfaction and other performance measures. Besides tracking key performance indicators, a business intelligence project could enable the company to monitor performance stats, sales, and financial measures which were important in evaluating the financial performance of the company. Monitoring such metrics was important to the company as the management sought to continuously assess its performance and growth as it expanded to new markets to ensure that it had a healthy financial growth. The company management aimed at determining issues that required quick remedial action to mitigate risks and their effects on the company operations. Collecting and analyzing customer complaints would be important in determining the quality of service offered by the company and the brand perception among the target consumers. With a business intelligence project, Make It work Inc. could monitor issues in real time and prioritize them to ensure that the critical ones were attended to eliminate the threat to brand image. This would be key in enabling the company to respond to such issues quickly. Integrating business intelligence in company operations implied that the company could enhance its IT capabilities in making its businesses more flexible and improving its responsiveness to the dynamics associated with its environment. The management sought to implement the project to improve collaboration among its employees and make it possible for the company to act quickly on issues identified. Outcomes By implementing the business intelligence project, Make It Work has improved its operations and customer satisfaction. The project has enabled the company to gears its business processes towards the core competencies. That is, the company has made its business operations to be customer-centric which has been essential in satisfying customers. With the business intelligence project, the company has leveraged on the information obtained to enhance financial performance and increase customer satisfaction. The business intelligence project has played an instrumental role in helping the company staff to identify and resolve issues. For example, the operators can identify a customers problem and connect them with specialists with skills relevant to the problem. This has improved task performance as some processes can be completed within minutes and service delivered as expected by clients. The project also enables the company to collect feedback from customers about service delivery. It can analyze the feedback and identify customers rating score which serves as a performance metric that is leveraged by the company to determine its performance. Since the company collects a lot of data, business intelligence project has been essential in assessing this data and calculating key performance indicators that illustrate issues and customer satisfaction. The project has features that define thresholds. These thresholds trigger alerts such as emails and indicators color which allows managers to identify problems that may be occurring. By monitoring customer feedback, Make It Work can determine issues affecting service delivery and customer feedback. This allows the company to implement remedial action to enhance customer satisfaction by reducing chargeable service time and perform remedial actions for service considered to be unsatisfactory. This has improved the companys capability in delivering a superb customer experience that maintains customer satisfaction and encourages repeat purchases. This has led to an increase in sales and revenue as the company retains most of its satisfied customers. Business intelligence project has enabled the company to enhance collaboration in the company geared towards improving service delivery. Through the project, the company can keep the staff informed about various events related to the company operations and interact with them to ensure they meet the company expectations. Additionally, the project analyzes data in a customer database that enables the company to gain a deep insight into customer habits and other aspects related to customers that can be leveraged to improve service delivery or create new customer-oriented services that align with customer needs. Make It Work has developed the capability to track and analyze sales data related to its service. The business intelligence project analyzes the data to indicate the companys financial performance. This has enabled the companys managers to identify operations incurring many costs and managing them on time to reduce operation costs and maintain the financial viability of the companys operations. As part of the information systems, the business intelligence project has played an instrumental role in integrating business processes and facilitating data analysis which has allowed the company to identify and resolve issues with negative implications on its operations. Additionally, the managers have become more responsive to the company operations as they can quickly prioritize and address issues affecting service delivery. Through the business intelligence project, Make It Work has delivered the quality customer experience that gives it a competitive advantage over its rivals. The project has resulted in an increased company growth in sales and customers. It has improved the quality of technical service offered to the customers which has enabled the company to gain recognition in its industry and forge valuable relationships with companies such as Verizon Communications and Apple. Its quality service has allowed the company to develop premium packages and gain more loyal customers.